Notes

Terms

BOOKING REQUIREMENTS

Payment must be received as follows:

• In-Person Classes: 14 days prior to class start date.
• Online Classes: 5 business days prior to class start date.

Company Bookings (≥100 delegates)

• Purchase Order for full amount OR
• 50% deposit reflected in our account by the above deadlines.

Company Bookings (<100 delegates)

• 50% deposit OR
• Full payment preferred, reflected in our account by the above deadlines.

Individual Bookings

• Full payment OR
• R9000 deposit for PMP Exam Preparation courses.
• All payments must reflect in our account by the above deadlines.

Failure to meet the above requirements result in a cancelled booking.

TRAINING MATERIALS

Physical Delivery Requirements

• Payment must reflect in our account 7+ business days before class start date.
• Rush delivery (6 days or less): Additional R400 fee, delivery date not guaranteed.
• Electronic copies provided at no additional cost if physical materials are not received in time for the course.

CANCELLATION POLICY

• Cancellations on/after the class start date without medical or death certificate: All fees forfeited with no refund or transfer option.
• Cancellations 2+ business days before class start date with valid documented reason: Fees retained as credit for future training, valid for 364 days from initial payment date.